Included work
Friendly help desk
Phone, email, or chat with techs who explain things clearly.
- Plain-language status notes
- Remote fixes for PCs + Macs
ServicesSmall business MSP
Simple IT services for owners who just need things to work
We keep laptops, Wi-Fi, and cloud accounts running so your team can stay with customers, not printers or passwords.
Small-business MSP Month-to-month Ottawa + Remote
What we handle
Everyday support without the fluff
Pick the mix you need—help desk, device care, Wi-Fi watch, or quick projects. One crew handles it start to finish.
Included work
Device & account care
We prep laptops, tidy logins, and keep backups working.
- New hire setup + offboarding
Included work
Network & Wi-Fi watch
Routers, switches, and Wi-Fi stay updated and documented.
- Simple network maps
- Visitor + staff Wi-Fi separated
Included work
Cloud & security basics
Microsoft 365, Google Workspace, and password tools kept tidy.
- 2FA on and tested
- Password manager support
Also available
Web design, hosting, and specialty projects
Need help with your site or domain? We also offer web design, web hosting, IT Strategy, Managed IT, Help Desk, Network Design, Cybersecurity, Cloud & Migrations, and more - just ask and we’ll bundle what you need.
Web DesignWeb HostingIT StrategyManaged ITHelp DeskNetwork DesignCybersecurityCloud & Migrations
Service bundles
Clear plans, flat monthly fees
Every bundle includes a named lead, shared chat channel, and no-surprise invoices. Upgrade or pause with 30 days’ notice.
Plan
Care Plan
Unlimited remote support, device care, and monthly health notes.
- Help desk + remote remediation
- Health checks + backup routines
Plan
Care + Onsite
Everything in Care plus scheduled onsite visits for installs and tougher fixes.
- Monthly onsite block
- Vendor coordination
Plan
Projects-on-call
Short bursts for Wi-Fi refreshes, cloud cleanup, or moving offices.
- Fixed-scope quote
- Training handoff
How it runs
Three simple steps
We move fast, keep you in the loop, and only add structure that helps your day.
Day 1
Kickoff call
Meet your team, list the nagging issues, and gather logins.
- 30-minute video call
- Simple intake form
- Shared task list
Week 1
Stabilize
Close open tickets, confirm backups, and document the network.
Ongoing
Look ahead
Review numbers each month and plan upgrades only when needed.
- Quarterly check-in
- No surprise invoices
Ready when you are
Grab time with a real person
Tell us what hurts—slow Wi-Fi, unclear plans, or some custom software you need for your business. We'll reply fast with a concrete way forward.