SaaS-backed support
Unlimited help desk, patching, and network care from the same team that builds our software.
SaaS + Support by Medeiros IT
Technology made clear.
Business made better.
We run your help desk, keep Wi-Fi and cloud tools steady, and ship lightweight SaaS like Elyptix and Lawnlite so every operator has what they need without juggling vendors.
What we do
Support for growing teams
We're a small IT company that manages networks, advises on upgrades, and ships SaaS tools that our clients actually use.
Managed IT SubscriptionsEmbedded SaaS TeamOttawa + Remote
Straightforward planning
Quarterly roadmaps tie IT chores and SaaS rollouts to actual business goals—no bloated slide decks.
Elyptix + Lawnlite
Lightweight SaaS you can deploy fast, extend with us, and keep fully supported without new vendors.
Services
IT support and SaaS tools sized for growing small businesses
Small businesses lean on us to calm day-to-day IT, keep Wi-Fi and laptops dependable, and roll out lightweight SaaS where off-the-shelf software falls short. We stay close to your operators, translate needs into practical projects, and keep every next step clear.
Friendly help desk
Tickets are answered by the same people caring for your network, so fixes come with context.
Calm networks
Monitoring, patching, and asset care keep laptops, Wi-Fi, and cloud tools working for small teams.
SaaS accelerators
Products like Lawnlite and Elyptix can launch as-is or be customized when your process is unique.
Plain-language plans
Every quarter we line up IT and SaaS work against the business goals you’re chasing next.
Core capabilities
IT StrategyManaged ITHelp DeskNetwork DesignCybersecurityCloud & Migrations
Predictable partnership
Predictable IT costs without compromising on quality
We manage your environment through transparent, fixed subscriptions that bundle tools, talent, and proactive strategy—no surprise bills or hourly add-ons, just one accountable partner.
No hidden fees Unlimited support Proactive monitoring
Transparent subscriptions
Fixed per-user pricing so you can forecast spend.
Hands-on partnership
The same tight-knit team handles strategy, build, and support with you.
Quarterly strategy reviews
Roadmaps that tie IT + SaaS investments to outcomes.
Product spotlight
SaaS built, hosted, and supported by Medeiros IT
Our team designs the software, maintains the uptime, and supports the humans using it. Explore the products we offer alongside managed services.
SaaS Platform
Elyptix Suite
Data backbone connecting Engine, Time, and Web so operations, scheduling, and sites stay in sync.
Private beta
- Engine data core
- Time orchestration
- Web experience kit
'%3e%3cg%20id='Artboard3'%20transform='matrix(0.231925,0,0,0.379914,1741.82,1313.44)'%3e%3crect%20x='3236.31'%20y='2166.65'%20width='1379.76'%20height='842.295'%20style='fill:none;'/%3e%3cg%20transform='matrix(0.77228,0,0,0.471632,3332.35,2213.8)'%3e%3cpath%20d='M1466.83,449.226L1466.83,1136.74C1466.83,1332.04%201308.21,1490.61%201112.83,1490.61L425.05,1490.61C229.67,1490.61%2071.047,1332.04%2071.047,1136.74L71.047,449.226C71.047,253.921%20229.67,95.358%20425.05,95.358L1112.83,95.358C1308.21,95.358%201466.83,253.921%201466.83,449.226Z'%20style='fill:rgb(2,44,34);'/%3e%3c/g%3e%3cg%20transform='matrix(0.799652,0,0,0.48816,3442.09,2292.2)'%3e%3cpath%20d='M501.24,304.08C389.64,347.4%20296.28,435.6%20246.6,544.56C226.202,589.201%20212.881,639.24%20222.959,687.24C223.799,691.439%20224.881,695.76%20223.799,699.842C222.479,705.002%20218.158,708.721%20214.197,712.322C154.435,765.842%20119.275,845.762%20120.119,925.922C140.639,925.563%20161.158,925.082%20181.678,924.723C180.959,900.004%20184.077,875.762%20190.198,852.121C209.639,777.48%20260.159,710.401%20321.478,661.681C402.119,597.72%20500.158,560.401%20596.518,523.921C488.069,565.687%20332.044,698.247%20289.113,730.971C266.112,748.504%20287.822,767.3%20287.822,767.3C287.822,767.3%20386.248,835.251%20567.478,748.08C659.517,708.361%20738.478,644.4%20818.518,584.04C898.557,523.802%201079.35,430.16%201079.35,430.16C1079.35,430.16%201110.56,412.881%201069.35,401.091C990.006,378.39%20680.885,234.305%20501.238,304.08L501.24,304.08Z'%20style='fill:rgb(110,231,183);fill-rule:nonzero;'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Lawncare SaaS
Lawnlite
Field operations SaaS for lawn and landscape crews with routing, dispatch, billing, and crew apps.
Coming Soon
- Route optimization
- Crew messaging
- One-tap invoicing
How we work
Simple steps, real progress
We keep the plan lightweight and visible, whether we're patching laptops, rolling out new Wi-Fi, or building a SaaS feature.
Week 1
Listen & Document
We meet your team, list the current headaches, and capture the logins, diagrams, and wish lists you already have.
- System + device checklist
- Access and backup review
- Plain-language punch list
Weeks 2–4
Fix the Basics
We tackle the nagging tickets first—slow laptops, flaky Wi-Fi, missing updates—so day-to-day work steadies out.
- Maintenance + patch plan
- Clear security defaults
- Documented playbooks
Month 2+
Improve & Build
Once things are calm, we add better tools or build lightweight SaaS pieces that give your team more breathing room.
- Right-sized cloud tweaks
- Useful reporting, not fluff
- SaaS features shipped together
Ready when you are
Grab time with a real person
Tell us what hurts—slow Wi-Fi, unclear plans, or some custom software you need for your business. We'll reply fast with a concrete way forward.